{"id":1111,"date":"2021-12-16T12:13:53","date_gmt":"2021-12-16T03:13:53","guid":{"rendered":"https:\/\/www.lionheart.co.jp\/?p=1111"},"modified":"2021-12-16T12:13:53","modified_gmt":"2021-12-16T03:13:53","slug":"branding_naming","status":"publish","type":"post","link":"https:\/\/www.lionheart.co.jp\/en\/blog\/branding_naming\/","title":{"rendered":"What is the system for achieving \u201ccustomer satisfaction\u201d by leveraging the power of colleagues?"},"content":{"rendered":"<p class=\"sc-cxVPaa ccakam\">There are many different company names and service names in the world. <br \/>Sometimes, a company name can evoke an idea of its business, and a service name can suggest its functions and features; some names are just strangely memorable. <br \/>Thus, naming is crucial as it affects external impressions and can sometimes significantly impact sales.<\/p>\n<p class=\"sc-cxVPaa ccakam\">Our company assists with branding, and in recent years, we&#039;ve seen an increase in inquiries related to naming, such as changing company names or naming new businesses. <br \/>This time, we&#039;ll take a look at the behind-the-scenes story of how that name was created.<strong>&quot;Employee-participatory idea rush&quot;<\/strong>I&#039;d like to briefly explain how to do it.<\/p>\n<h3 class=\"p1\"><span class=\"s1\">Interviews necessary for articulating the problem<\/span><\/h3>\n<p class=\"sc-cxVPaa ccakam\">When a client contacts us with an inquiry, our assigned director or other staff member will conduct an interview to understand their needs.<br \/>We identify the challenges and articulate the purpose of the naming, and then share this with the client. To do this, we ask questions from various angles.<br \/>for example, <br \/>- Were you interested in the naming process? (Is it an appropriate means of solving the problem?) <br \/>What are the gaps (challenges) between your current position and your vision? <br \/>What is the purpose of your company&#039;s services? What contributions do they make to society?<br \/>We help our clients articulate their thoughts by asking questions that offer a slightly broader perspective.<\/p>\n<p class=\"sc-cxVPaa ccakam\">When it comes to naming, sharing the question &quot;What is the purpose of this name?&quot; will clarify its objective.<br \/>Then, we work together with our clients to determine &quot;what is the most suitable name to achieve that objective?&quot;<br \/>Once the objective is clear, the target audience also becomes clear.<br \/>If it&#039;s the name of a service or product, it&#039;s important to clearly identify the users and consumers.<br \/>By clarifying each of these aspects, we can begin to consider, &quot;What kind of name will make something special (i.e., a brand) to the target audience?&quot;<br \/>We<strong>&quot;Branding is defined as &#039;manipulating perceptions to become something special to a particular target audience.&#039;&quot;<\/strong>I am doing it.<br \/><strong>In fact, it is only through this interview that customers can first become aware of and articulate their own challenges.<\/strong>This happens quite often.<br \/>And,<strong>Customers can organize their strategies and tactics and prioritize what needs to be done.<\/strong>It is.<\/p>\n<h3 class=\"p1\"><span class=\"s1\">Get rid of myopia! !<\/span><\/h3>\n<p class=\"sc-cxVPaa ccakam\">Now, having received a vast amount of information from our clients, we will objectively organize and sort that information on their behalf.<br \/>However, as the customer&#039;s understanding progresses, they gradually begin to empathize with the character.<br \/>While this is certainly a good thing, on the other hand, being too close to the customer can lead to being limited to thinking about naming from the customer&#039;s perspective and viewpoint.<br \/>It&#039;s a state of what&#039;s called &quot;myopia,&quot; where you become unable to notice other possibilities, even if they exist.<br \/>At times like that, our colleagues at the company said,<strong>A system that allows you to gain completely new ideas and perspectives.<\/strong>There is.<br \/>I may have exaggerated, but the mechanism is simple.<br \/><strong>We&#039;ve created an internal chat room where people can easily ask questions.<\/strong>...That&#039;s all.<br \/>We share customer information and solicit ideas from colleagues who are not directly involved in the project.<br \/>This allows us to gain fresh perspectives that a director who has become short-sighted, for better or for worse, might not come up with.<br \/>Of course, there are some outlandish naming ideas that we can&#039;t just propose as they are, but such ideas help to loosen up rigid thinking and the ideas we&#039;ve unconsciously become fixated on.<br \/>By involving sales staff, designers, and engineers in this process, we can gain diverse perspectives and propose naming ideas that would be impossible to come up with on our own.<br \/>At our company, we handle not only naming and taglines but also various other projects.<strong>Make effective use of your teammates&#039; strengths<\/strong>I am doing it.<br \/>Like this,<strong>With the entire company working together, we aim to create smiles on our customers&#039; faces.<\/strong>Yes, they are.<\/p>\n<h3 class=\"p1\"><span class=\"s1\">What are the benefits for those who participate?<\/span><\/h3>\n<p class=\"sc-cxVPaa ccakam\">By the way, this system offers significant advantages to those seeking advice, but it also offers many benefits to those participating.<br \/>Participation is not mandatory, so you can easily join in between your work, but this is also<strong>For a nice change of pace<\/strong>That&#039;s how it is.<br \/>This much<strong>The key point is that you can participate in a relaxed atmosphere.<\/strong>Is.<br \/>Therefore, you won&#039;t have any ideas rejected or dismissed in this chat.<br \/>on the contrary,<strong>Always say &quot;Thank you!&quot;<\/strong>They say that to me.<br \/>Creating this kind of atmosphere might be the only key to successful operation.<br \/>In other words,<strong>Simply by offering your own ideas, you can gain the experience of &quot;being helpful to someone.&quot;<\/strong>You can.<br \/>It&#039;s quite rewarding to be thanked by your friends.<br \/>Furthermore, because you can consult and participate across departments, you can learn about projects underway within the company and the work of your colleagues.<strong>Naturally, my understanding of the company deepened.<\/strong>Here we go.<\/p>\n<p class=\"sc-cxVPaa ccakam\">What did you think?<br \/>It&#039;s not a particularly difficult system, so I think your company could implement it, right?<br \/><strong>To create a place and atmosphere where people can easily ask for help from their friends.<\/strong>This allows you to make better proposals to customers, further enhances your sense of self-importance, and fulfills your need for recognition...it&#039;s truly a win-win situation.<\/p>","protected":false},"excerpt":{"rendered":"\u4e16\u306e\u4e2d\u306b\u306f\u69d8\u3005\u306a\u4f01\u696d\u540d\u3084\u30b5\u30fc\u30d3\u30b9\u540d\u304c\u3042\u308a\u307e\u3059\u3002 \u4f01\u696d\u540d\u304b\u3089\u4e8b\u696d\u5185\u5bb9\u304c\u3001\u30b5\u30fc\u30d3\u30b9\u540d\u79f0\u304b\u3089\u305d\u306e\u6a5f\u80fd\u3084\u7279\u5fb4\u304c\u9023\u60f3\u3067\u304d\u305f\u308a\u3001\u5999\u306b\u982d\u306b\u6b8b\u308b\u540d\u79f0\u3082\u3042\u308a\u307e\u3059\u306d\u3002 \u3053\u306e\u3088\u3046\u306b\u30cd\u30fc\u30df\u30f3\u30b0\u306f\u3001\u5bfe\u5916\u5370\u8c61\u306b\u95a2\u308f\u308a\u307e\u3059\u3057\u3001\u3068\u304d\u306b\u306f\u58f2\u4e0a\u3092\u5927\u304d\u304f\u5de6\u53f3 [&hellip;]","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[44],"tags":[46,47,48],"class_list":["post-1111","post","type-post","status-publish","format-standard","hentry","category-branding","tag-branding","tag-tag-line","tag-naming"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts\/1111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/comments?post=1111"}],"version-history":[{"count":0,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts\/1111\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/media?parent=1111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/categories?post=1111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/tags?post=1111"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}