{"id":2343,"date":"2026-01-12T14:28:14","date_gmt":"2026-01-12T05:28:14","guid":{"rendered":"https:\/\/www.lionheart.co.jp\/?p=2317"},"modified":"2026-01-12T14:28:14","modified_gmt":"2026-01-12T05:28:14","slug":"%e5%a0%b1%e9%80%a3%e7%9b%b8%e3%81%af%e3%80%81%e3%81%aa%e3%81%9c%e8%8b%b1%e8%a8%b3%e3%81%97%e3%81%a5%e3%82%89%e3%81%84%e3%81%ae%e3%81%8b-%e6%97%a5%e6%9c%ac%e3%81%ae%e3%83%93%e3%82%b8","status":"publish","type":"post","link":"https:\/\/www.lionheart.co.jp\/en\/blog\/%e5%a0%b1%e9%80%a3%e7%9b%b8%e3%81%af%e3%80%81%e3%81%aa%e3%81%9c%e8%8b%b1%e8%a8%b3%e3%81%97%e3%81%a5%e3%82%89%e3%81%84%e3%81%ae%e3%81%8b-%e6%97%a5%e6%9c%ac%e3%81%ae%e3%83%93%e3%82%b8\/","title":{"rendered":"Why \u201dHorenso\u201d is Difficult to Translate - The Story of Japanese Business Practices and the \"Smile Creation\" Philosophy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Have you ever been a bit puzzled trying to translate the Japanese word \"\u5831\u9023\u76f8\" into English because you couldn't find a perfectly fitting expression?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Report, Inform, Consult<\/em><br>The meaning is close, but it's somehow different.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is surely, because reporting, contacting, and consulting is not merely a business act,<strong>Because it is a \u201ccustom\u201d that embodies Japanese business culture itself<\/strong>I think so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If reporting, contacting, and consulting are lacking, what might happen?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lately, I've noticed more instances where internal reporting, communication, and consultation have become less frequent than before.<br>In proportion to that, small troubles will start to stand out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As it should be,<br>\"something that could have been fixed with a slight change of direction\"<br>discovered at a rather advanced stage of the production process,<br>In some cases <strong>Redo<\/strong> becomes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If that happens, all the time spent up to that point will be wasted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Useless to anyone,<br>Without producing any productivity,<br>Time spent contributing nothing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That can't be called work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\"Horenso\" is Japan's unique \"business standard language.\"<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There isn't a word or slogan in English-speaking countries that perfectly corresponds to \"hourensou.\"<br>This is because in English-speaking countries, each is broken down and used according to the situation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meanwhile, in Japan<br>Horenso<br><strong>Share as a code of conduct to uphold.<\/strong>\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can certainly be called a business culture unique to Japan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But strangely,<br>that Japanese person themselves,<strong>I feel strangely hesitant about reporting, contacting, and consulting.<\/strong>It can happen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The true nature of restraint might be \"self-evaluation.\"<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You might not need to say it right now.<br>What will people think if I say this?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Is that \u201cconsideration\u201d really for the other person's benefit?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What's important in business is<br><strong>Who is this work for?<\/strong> is the one point.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What others think of you is not essential.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My arrow<br>Not \"myself\"<br>Is it suitable for \"customers,\" \"partners,\" or \"colleagues\"?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continuing to verify that is what determines the quality of the work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reporting, contacting, and consulting are the smallest units of \"smile creation.\"<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lionheart's philosophy is \"creating smiles.\"<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reporting, contacting, and consulting, actually<br><strong>The Simplest Smile Creation That Even New Employees Can Do Starting Today<\/strong> I believe that.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To the customer<\/li>\n\n\n\n<li>To my partner<\/li>\n\n\n\n<li>To my colleagues<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By performing Hourensou,<br>The other person's anxiety is reduced,<br>Peace of mind and trust are born.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That accumulates, and eventually turns into trust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I believe that only with trust can customers have \"expectations.\"<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reporting, contacting, and consulting are not about efficiency.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reporting, contacting, and consulting are<br>Japanese and old<br>Inefficient<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some people say that.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But we think.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reporting, contacting, and consulting are not just for efficiency.<br><strong>Actions to foster relationships and move work forward<\/strong> Is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That's why it's hard to translate into English.<br>That's why I think it's a word with deep roots in Japan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The essence of work is<br>Instead of \"how you are seen,\"<br>Who can I make smile? (Smile Creation)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That first step,<br>Today's report, communication, or perhaps a consultation.<\/p>","protected":false},"excerpt":{"rendered":"\u300c\u5831\u9023\u76f8\u300d\u3068\u3044\u3046\u8a00\u8449\u3092\u82f1\u8a9e\u306b\u3057\u3088\u3046\u3068\u3057\u3066\u3001\u3057\u3063\u304f\u308a\u304f\u308b\u8868\u73fe\u304c\u898b\u3064\u304b\u3089\u305a\u3001\u5c11\u3057\u6238\u60d1\u3063\u305f\u7d4c\u9a13\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002 Report, Inform, Consult\u610f\u5473\u3068\u3057\u3066\u306f\u8fd1\u3044\u3002\u3067\u3082\u3001\u3069\u3053\u304b\u9055\u3046\u3002 \u305d\u308c\u306f\u304d\u3063\u3068\u3001\u5831\u9023\u76f8\u304c\u5358\u306a\u308b [&hellip;]","protected":false},"author":1,"featured_media":2337,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[40,41,43],"class_list":["post-2343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","tag-philosophy","tag-education","tag-43"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts\/2343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/comments?post=2343"}],"version-history":[{"count":0,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts\/2343\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/media\/2337"}],"wp:attachment":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/media?parent=2343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/categories?post=2343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/tags?post=2343"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}