{"id":907,"date":"2021-08-25T14:48:43","date_gmt":"2021-08-25T05:48:43","guid":{"rendered":"https:\/\/www.lionheart.co.jp\/?p=907"},"modified":"2021-08-25T14:48:43","modified_gmt":"2021-08-25T05:48:43","slug":"collapse","status":"publish","type":"post","link":"https:\/\/www.lionheart.co.jp\/en\/blog\/communication\/","title":{"rendered":"The secret story behind the \"Snack Box\" that improved internal communication!!"},"content":{"rendered":"<p class=\"sc-gRnDUn iCucDV\">Some companies provide snacks in the office as part of their employee benefits, right? <br \/>Recently, more and more companies are introducing services such as office convenience stores.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">Actually, we&#039;ve created a box of snacks that our employees can enjoy freely while working.<br \/>(We call it the &quot;candy box.&quot;)<br \/>In this day and age, with office convenience stores everywhere, this isn&#039;t exactly something new.<br \/>So, why did I write this article about it? Well, it was a female employee who had only recently joined the company who initiated the idea.<br \/>And the candy boxes she created brought a little change to our lives! <br \/>Don&#039;t underestimate the power of mere sweets... I never imagined they could contribute so much to internal branding.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">Now, before we talk about the candy box, let&#039;s consider the circumstances new employees find themselves in.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">From the day they join the company, new employees become colleagues with people they have never met or spoken to before. <br \/>&quot;Yes, we&#039;re colleagues starting today!&quot;<br \/>And even if the new employees themselves join the company with enthusiasm, wanting to &quot;showcase their abilities!&quot; and &quot;make a difference!&quot;, the reality is that... <br \/>Will I be able to live up to expectations...? <br \/>I wonder if there will be someone who will treat me kindly...<br \/>I&#039;m constantly feeling anxious and nervous about whether I&#039;ll be able to build good relationships...<br \/>This kind of mental strain will likely continue for the first few months until you get used to it.<br \/>I myself have changed jobs, but I never want to experience that kind of stress again.<br \/>New employees, to varying degrees, find themselves in situations like this.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">It was about a week after the main character of this story joined the company. Suddenly, she sent the following chat message to all the staff. <br \/>We experimentally placed a &quot;snack box for everyone to share&quot; next to the refrigerator.\u00a0<br \/>Since I was the one who suggested it, I occasionally add some candy, chocolate, or other small sweets.<br \/>It&#039;s not mandatory, but I would be very happy if you could add any recommended snacks or treats.<br \/>We want to bring smiles to everyone&#039;s faces, so please feel free to eat within the bounds of your common sense! (Original text)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1025\" src=\"https:\/\/www.lionheart.co.jp\/wp\/wp-content\/uploads\/2021\/08\/IMG_0576-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" \/><\/p>\n<p class=\"sc-gRnDUn iCucDV\">This behavior is typical of someone who has just joined the company and is still learning how to do their job. <br \/>I&#039;m sure he still only vaguely remembered the names of the staff members. <br \/>In the midst of all that, she made an effort to communicate in her own way.<br \/>&quot;We never expected a new employee to make such a suggestion!!&quot; We were surprised and delighted by this unexpected development.<br \/>I suspect that after joining the company, she received new employee training and simply put what she learned into practice.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">I&#039;d like to introduce our company&#039;s training program in more detail if I have the opportunity, but a key feature is that &quot;the training curriculum and courses for new employees are shared among everyone, with each person taking responsibility for them.&quot;<br \/>Senior employees also approach teaching others what they have learned, believing that &quot;teaching is learning.&quot;<br \/>Actually, before I became a full-time employee, I worked at Lionheart for a long time as a part-timer, and even back then I was in charge of customer service training (which was quite strict). <br \/>Through new employee training, we convey essential information for working together as a member of the Lionheart team, including our core values and philosophy, work processes, and business etiquette.<\/p>\n<p>Having received training from our company&#039;s new employees, she honestly put what she learned into practice and acted upon our philosophy of &quot;creating smiles&quot; for her colleagues. <br \/>Can we really just leave this as it is?!<br \/>From the next day onwards, everyone started adding various sweets, and even now the sweets box is full of them.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">And this candy box did more than just satisfy our hunger!<br \/>Casual conversations like, &quot;Who brought these delicious sweets?&quot; or &quot;Do you know about these sweets...?&quot; naturally arise, and people learn about their colleagues&#039; preferences and personalities through the sweets, making them a very useful communication tool within the company.<br \/>I&#039;ve also started to quietly offer snacks and say a word of encouragement to colleagues who seem overwhelmed and stressed from their work.<\/p>\n<p class=\"sc-gRnDUn iCucDV\">There are also other stories like this.<br \/>A young male employee brought in some more snacks, but they don&#039;t seem to be very popular, as they&#039;re not getting any less out of the box...<br \/>Apparently, she was feeling a bit down and told her mother that she was thinking of packing up and leaving.<br \/>The next day, the mother gave them some sweets she had personally chosen, and those extra sweets were an instant hit, disappearing into everyone&#039;s stomachs immediately.<br \/>The employee said that they felt their mother&#039;s kindness and greatness.<br \/>In this way, communication is not limited to within the company, but is being generated from these snack boxes.<br \/>The woman who created the candy box has continued to come up with ideas to improve the company ever since.<\/p>\n<p class=\"sc-gRnDUn iCucDV\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1029\" src=\"https:\/\/www.lionheart.co.jp\/wp\/wp-content\/uploads\/2021\/08\/IMG_0582-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" \/><\/p>\n<p class=\"sc-gRnDUn iCucDV\">For the past year, every time a state of emergency has been declared, we have responded by working remotely. <br \/>I no longer feel the same level of unease or confusion when carrying out my work under these circumstances.<br \/>On the other hand, I&#039;ve come to strongly feel that communication with others is absolutely essential, no matter the circumstances.<br \/>If we define &quot;essential communication&quot; as the interactions absolutely necessary to carry out work, does that mean that all other forms of communication are not essential?<br \/>Interestingly, a lack of seemingly unnecessary communication seems to make people more prone to feeling anxious and lonely, and we have actually heard such comments from people at our company.<br \/>Being in the same space, having casual conversations that start unexpectedly, and realizing the importance of seeing the expressions on your colleagues&#039; faces\u2014these things make me appreciate this once again.<br \/>Amidst calls for social distancing during the COVID-19 pandemic, we must avoid letting emotional distance grow between us.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"\u798f\u5229\u539a\u751f\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u30aa\u30d5\u30a3\u30b9\u306b\u304a\u83d3\u5b50\u3092\u7f6e\u3044\u3066\u3044\u308b\u4f1a\u793e\u3082\u3042\u308a\u307e\u3059\u3088\u306d\u3002 \u6700\u8fd1\u3067\u306f\u3001\u30aa\u30d5\u30a3\u30b9\u30b3\u30f3\u30d3\u30cb\u3068\u3044\u3046\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u3002 \u5b9f\u306f\u3001\u5f0a\u793e\u306b\u3082\u4ed5\u4e8b\u4e2d\u306b\u81ea\u7531\u306b\u304a\u83d3\u5b50\u3092\u697d\u3057\u3081\u308b\u3088\u3046\u306b\u3001\u304a\u83d3\u5b50\u3092\u96c6\u3081\u305f\u7bb1\u304c\u3067\u304d\u307e [&hellip;]","protected":false},"author":4,"featured_media":1025,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[30,43],"class_list":["post-907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","tag-management-by-philosophy","tag-43"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts\/907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/comments?post=907"}],"version-history":[{"count":0,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/posts\/907\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/media\/1025"}],"wp:attachment":[{"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/media?parent=907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/categories?post=907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lionheart.co.jp\/en\/wp-json\/wp\/v2\/tags?post=907"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}