A talk about what organizational philosophy penetration is about ★

If you're a business owner, you'll understand how difficult it is to instill your company's philosophy throughout the organization.
Today's topic is about how to instill a company's philosophy in its employees.

Our company recently held its management plan presentation meeting.
During that discussion, there was a talk about the company's philosophy.
Some of you may not know this, but our management philosophy isIt's about "creating smiles."
- Creating smiles on our customers' faces
- Creating smiles on our partners' faces
- Creating smiles on the faces of our colleagues

Why is the company's philosophy "creating smiles"?
That's what I thought when I saw it for the first time.
I certainly think it's a good idea, but there are other principles that could work too, right?
So, if you take a good look at our website...
The definition of the philosophy included the following:
"If the mountaintop is the vision, then the climbing route (how to climb) is the vision."
I see.
When climbing to the mountaintop, it's better to see everyone smiling than frowning, right?
I get a strong feeling that I'm making people happy.
Do a good job and get good results.
It naturally brings a smile to your face.
Isn't that great!

And then, a social gathering was held after the business plan presentation...

Implementation of the philosophy

These were the words I received when the president presented me with a gift (a gift certificate).
"Please use it to create smiles for yourself and your loved ones."
So, it means you should put the company's philosophy into practice.
Our company's guiding principles are "respect, honesty, and self-responsibility."
One employee who received the gift certificate reported that they put that "sincerity" into action and used it to bring smiles to the faces of those close to them.

An embodiment of the ideal

The report was given to me by a respected and respected sales representative who is like an older brother figure within the company.KMr.
Due to the nature of my sales job, I'm rarely in the office, but there are many people who are having trouble with their work and want to consult with me.
If you have any questions, they will listen to you even remotely and provide you with the best advice and solutions from a broad perspective.
I'm always amazed at how you can read things so deeply and arrive at such answers.
You might receive an answer that exceeds your expectations, or even an answer that goes above and beyond...
To give you an analogy, if you order pudding, they'll bring you a pudding à la mode.

It is said that he is the person who has most closely embraced and put into practice the company's philosophy of "creating smiles" within the company.
This time,KWe will present his thoughts in an interview format.

KInterview with Mr.

Me: How was the gift card used this time?
KMr.: She recently changed jobs and landed a human resources position, which she'd always wanted to do despite her lack of experience. So, I decided to take her to her favorite sushi restaurant.
She's only been at her current job for about six months, so she has some minor worries about the work itself and interpersonal relationships. I listen to her and offer advice based on my own experiences.
Actually, we both had a favorite restaurant we were planning to go to, but we couldn't get a reservation, so we settled for our second choice. We slightly exceeded our budget.(ToT)

Me: As expectedlolHe listens carefully to what his girlfriend has to say, so I thought he must be a reliable boyfriend, and it turned out just as I expected.
Since I don't often have the opportunity to hear about it, could you tell me about the current state of your sales activities?
KMr:17For the first time this period, the amount spent on branding services exceeded the amount spent on website development.
This is because we've seen an increase in inquiries from clients who are proactively trying to overcome the current difficult situation by making even small changes to their management and sales strategies.
We listen attentively to essential information for enhancing corporate value, such as vision, philosophy, strategy, and how a company should be perceived, and we have approached clients who haven't yet finalized their consultation topics in the same way. This attitude and the results we achieved led to customer trust and also created opportunities to meet new customers.
this isLHThis is an attitude I've valued from the beginning, so what I've been doing has become ingrained in me, and I've been able to reaffirm that it was the right thing to do.

Me: My colleagues often ask me for advice. What's your approach to dealing with them?
KMr.: In the past year, Lionheart has5We have several new employees who have joined our company.
Each department has a designated senior member who supports the growth of new employees.
Having supported those seniors, I try to watch over them without hindering their educational approach, while also sharing what I notice and taking action behind the scenes to accelerate their education if there's anything I can do to proactively help them.
What we value here is listening to the voices of both senior and new employees.
By listening, you can gain a better understanding of a person's character, way of thinking, and feelings.
I believe that by carefully selecting words and using expressions that are easy to understand, we can facilitate smoother communication between us.
Thank you so much for taking the time to report this to me despite your busy schedule!!!!

summary

This time, we were able to see how well the company's philosophy has been internalized.
Listening attentively to what someone close to you has to say—it sounds simple, but it's actually quite difficult, isn't it?
Just having someone listen to me attentively makes my worries lighter, but to receive advice on top of that is amazing.It's truly about "creating smiles."
We listen attentively to our clients' ideas on how to enhance their company's value, and our attitude and the results we achieve are evaluated accordingly.
Creating smiles for clients whose branding has been successful.
When working with colleagues, I listen to what the people involved have to say and then make adjustments. Smooth communication allows us to work with a smile, right?
The reason I can give the best advice to those seeking my help is because I've accumulated a wealth of experience from both failures and successes.
KIt seems that after joining the company, he struggled for a long time because he couldn't get the sales methods he wanted, and that experience has become the foundation of his current success.I believe my ability to listen to others has been cultivated through many years of experience.
I realized that a company's philosophy truly takes root when there are people who believe in it, diligently put it into practice, and lead by example.
I'm grateful to have such colleagues within the company.I will also learn from this and take action.